Most Frequently Asked Questions

Here are answers to the most common questions our customers ask

What if I miss my bus?

Our ticket is valid for 7 days from the date of purchase.

Can my departure date be changed?

Customers are allowed one free date change. Subsequent changes will attract a change fee of ₦2,000, which must be paid before the change can be effected.

Can I book and travel on the same day?

Customers are not allowed to book and travel on the same day. If you must travel on the same day, it will attract a charge fee of ₦1,000.

How much luggage am I entitled to carry?

The maximum weight of luggage you are entitled to carry is 10kg. Additional kg will attract extra charges.

Do you travel outside Nigeria?

Yes! We travel to other West African countries namely Seme border, Benin, Togo and Ghana (Accra, Madina, Tema).

How do I pay for a round trip?

Click on the round trip option on the booking page and follow the prompts to complete your payment.

When am I eligible for a free trip?

A customer is eligible for a free trip after they have travelled 10 round trips (to and fro) with us.

Do all your buses/vehicles have AC unit?

Yes, all our buses have AC units unless stated otherwise at the terminal.

Does your company accept waybill?

Yes we do, but our charges depend on the value of the item that you want us to waybill.

Still Have Questions?

We're here to help! If you can't find the answer you're looking for, don't hesitate to reach out to us.

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